Guibon

Attendance

To forward a request, simply fill in the form by selecting the message type option.

The complaint handling flow works as follows:

Receipt of Complaint

Forward to Quality Assurance

Complaint Evaluation

Submission of the complaint to the competent area

Contact forms

For your convenience, the company offers other types of contact:

Contact by letter:

Road to Fécula Km 04, lots 905 to 910
Mailbox 241, Zip code 87200-970, Cianorte - PR

Customer Service:

0800 6485544

(44) 99162-7831

Data Protection Policy

DPO Guibon Foods: Aline Ceresso Serrato

Email: dpo@guibon.com.br

Contact by phone:

(44) 3619-5544

Send a message

Data marked with * are mandatory

Subject * Full name *

Email * Birth date *

Sex * Individual Taxpayer Registration *

Zip code * Country *

Address * Number * Complement *

Neighborhood * State * City *

Phone (with area code) * Cell phone (with area code) *

Attach file

(all file types allowed, to insert two files or more, .zip or .rar is required)

Message *

Subject * Full name *

Email * Birth date *

Sex * Individual Taxpayer Registration *

Zip code * Country *

Address * Number * Complement *

Neighborhood * State * City *

Phone (with area code) * Cell phone (with area code) *

Do you accept to receive contact by WhatsApp? *

Yes No

In the future, if Guibon does a satisfaction or innovation survey, would you accept to participate? *

Yes No

Data marked with ? have tips on filling

What is the name of the product on the packaging? * What barcode is on the package? * ?Numerical sequence as in the example

What is the amount claimed? * Do you still own the product? * When was the change/deviation identified? *

Manufacturing date * Expiration date * Batch * ?Located close to manufacturing and expiration dates. It can have letters, numbers and time. SIF number * ?Number that is below the word Inspecionado

If you cannot locate the SIF, please check the packaging in which the product was produced. The information is available on the package with the full address, just tell us the city or zip code in the “SIF Number” field..

What kind of change does the product present? *

Point of sale name * Point of sale neighborhood *

How was it stored at the point of sale? * ?Frozen: This is when the product is stored in the freezer. In this case, the temperature keeps the product frozen.

Refrigerated: This is when the product is stored in the refrigerator. In this case, the temperature keeps the product cool, but not frozen.

Dry and cool place: It is when the product is stored in a dry and ventilated environment, outside the refrigerator or freezer. How was it stored at your home? * ?Frozen: This is when the product is stored in the freezer. In this case, the temperature keeps the product frozen.

Refrigerated: This is when the product is stored in the refrigerator. In this case, the temperature keeps the product cool, but not frozen.

Dry and cool place: It is when the product is stored in a dry and ventilated environment, outside the refrigerator or freezer.

Product packaging photo * Photo of the deviation * Photo of proof of purchase * Message *